Refund policy

Last updated: October 5, 2026

14-day returns

You can request a return within 14 calendar days after receiving your tee, including if you changed your mind or chose the wrong size or color. To request a return, email azuolas.tiskevicius@gmail.com with your order number and the items you want to return.

For a change-of-mind return, the tee should be unworn, unwashed and in its original condition, with any original tags. You may try it on as you would in a store. Contact us before posting it so we can provide the correct return address and a prepaid return label or agreed return-shipping reimbursement. OFF MANNER covers return-shipping costs. Please send the item back within 14 calendar days after we provide the return instructions.

Do not send returns to Printify, a production partner or an address on the original parcel unless we specifically instruct you to do so. Printify does not process our change-of-mind returns; OFF MANNER handles them directly.

Damaged, faulty or incorrect items

If your tee arrives damaged, faulty or different from what you ordered, email us promptly with your order number and clear photos of the issue. Please report it within 30 calendar days of delivery so we can raise the issue with our production partner. We will investigate and arrange an appropriate replacement or refund. Contact us before returning a faulty item; a physical return may not be necessary.

The 30-day reporting request does not shorten any longer statutory rights or remedies that apply to you.

Refunds and exchanges

We will review your return and refund the eligible amount to your original payment method within 14 calendar days after receiving the returned item or adequate proof of return. We refund the original standard delivery charge when the whole order is returned; any extra charge for an optional faster delivery service is not refunded unless required by law. Your bank or payment provider may take additional time to show the refund. There is no restocking fee.

If you want a different size or color, contact us to arrange a return. A new order can then be placed for the replacement tee.

Before production: changes and cancellations

Orders are normally submitted to production approximately 24 hours after reaching our fulfillment partner. Email us immediately if you need to change or cancel an order, ideally within the first 24 hours. We must review and confirm the request before production starts. An email request does not automatically cancel the order. Once production has started, cancellation or changes may no longer be possible. This does not remove your return rights after delivery.

Your consumer rights

This policy is in addition to your rights under applicable consumer law. It does not exclude mandatory rights, including rights relating to faulty or misdescribed goods or a statutory right of withdrawal where applicable.